Rick Conlow
FEBRUARY 15, 2023
The team leader did little upfront analysis or training. In one retail company, a group of managers did this ad nauseam about a selected few. After reviewing goals, ground rules and doing some training, we started. Go here for the complimentary dynamic eBook: Create a High Performance Team. Sabotage is what happens next.
Rick Conlow
JUNE 3, 2021
Less than 25% of employees have attended a company sponsored training program in the last five years. One large retail company tried for four years to improve their customer experience to no avail. If you are the leader you will need to know how to do this or need to engage a trained facilitator to help you. You must act.
Rick Conlow
JUNE 3, 2021
Less than 25% of employees have attended a company sponsored training program in the last five years. One large retail company tried for four years to improve their customer experience to no avail. If you are the leader you will need to know how to do this or need to engage a trained facilitator to help you. You must act.
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