Remove Culture Remove Finance Remove Organizational Development Remove Turnaround
article thumbnail

First, You’ve Got to Show That You Care

Markovitz Consulting

The full-size paper drinking cups were replaced with tiny two-ounce cups by an over-eager executive in the finance department looking to cut costs. Shook explains that what changed the culture at NUMMI wasn’t an abstract notion of “employee involvement” or “a learning organization” or even “culture” at all.