"Process Mining"? Sounds Like a Waste of Time.
Markovitz Consulting
MAY 1, 2019
What kind of current state analysis only has interviews with no observational data? I could be wrong—I’ve never shown a hand-drawn process map to the CEO of a Fortune 10 company. Look—I’m sure that sophisticated software can play an important role in process improvement, especially when you’re dealing with highly complex processes.
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