Case Study: Are Our Customer Liaisons Helping or Hurting?
Harvard Business
OCTOBER 23, 2017
Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Vishnu Patel, a respected cardiologist who’d just given his notice. “Everyone is always very polite in these interviews, but I need your honesty,” Amrita told him.
28 
Let's personalize your content