Case Interview Interviews Management Process Improvement 
Harvard Business
JUNE 13, 2018
To be clear, however, the match between RPA and business processes isn’t a perfect one if the goal is to redesign or improve the process rather than to automate its current state. As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything.
Consulting Matters
APRIL 24, 2020
Interview Transcript: Betsy Jordyn : Hey, it’s Betsy Jordyn of the Consultant’s Institute, and I’m so excited to interview Charles Browne. So, giving them a voice to executive management is also a big part of what I do. And our topic today is really focusing on those product companies. Betsy Jordyn : Okay.
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