article thumbnail

Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

Their RPA implementations support the “as-is” process, with no improvement or examination of the current process steps that are automated. As a result, they may achieve modest savings, but in many cases they will miss out on opportunities to dramatically improve process outcomes, quality, costs, and cycle times.

Company 44
article thumbnail

How Good Companies Become Market Leaders (Without an Infusion of Capital): Interview with Charles Browne

Consulting Matters

Interview Transcript: Betsy Jordyn : Hey, it’s Betsy Jordyn of the Consultant’s Institute, and I’m so excited to interview Charles Browne. And our topic today is really focusing on those product companies. And now, somehow things have fallen off the rails, and they want to establish a company. This is really huge.