Harvard Business

JANUARY 31, 2017

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Other financial and operating indicators showed similar disparities. The broad deployment of digital technology requires rethinking both business and operating models. for leaders and 3.2% for laggards.

Company 28

Company Operations Data Benchmarking 28

Harvard Business

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 53

Methodologies Culture Metrics Company 53

Harvard Business

SEPTEMBER 27, 2018

The more calls they received, the more operators they needed, and the more their margins eroded. They couldn’t recruit fast enough. They would continue tracking their normal metrics but, for the next few weeks, these metrics wouldn’t impact teams’ compensation. ” Yeah, ouch.

Company 50

Company Metrics Financial Benchmarking 50