With 6 Toddlers Dead, What Should IKEA’s Next Steps in Crisis Management Be?
Melissa Agnes
JULY 6, 2016
IKEA has been in the news lately in association with six toddlers’ deaths. The story: Over the past several years – in fact, dating all the way back to 1989 – six toddlers have been reported to have died, and dozens more have been injured, after having an IKEA dresser or chest fall on top of them.
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