Rick Conlow

AUGUST 21, 2023

The High Payoff of Employee Recognition Research shows employees with little, or no recognition exhibit decreased job satisfaction, higher turnover, lower productivity and engagement, and greater stress or burnout. Through planning meetings, training, and coaching we ramped up the initiative.

Training 69

Training Training Culture Leadership 69

1 to 1

DECEMBER 22, 2021

In the face of the Great Resignation, industries across every sector are faced with a harsh reality: give your employees a healthy and productive work environment or they will leave you. Meeting employee needs and equipping them with the right tools with be critical in 2022. And the contact center industry is not exempt.

Strategy 26

Strategy Strategy Strategy& Talent 26

Epicflow

MARCH 22, 2023

This can be explained by low morale in such companies: their people are usually concerned about the possibility of being laid off, which affects their commitment and productivity. 2] The thing is you can improve profitability and save money without taking aggressive cost-cutting measures. Let us explain what we mean.

Resources 90

Resources Management Efficiency Operations 90