Rick Conlow

AUGUST 21, 2023

Through planning meetings, training, and coaching we ramped up the initiative. Management set a fifteen percent goal for improvement. Link to Employee Well-Being: A survey conducted by Globoforce in 2021 found that 84% of employees felt recognized by their manager reported lower stress levels. We thought they could do more.

Training 69

Training Training Culture Leadership 69

1 to 1

DECEMBER 22, 2021

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022.

Strategy 26

Strategy Strategy Strategy& Talent 26

Epicflow

MARCH 22, 2023

2] The thing is you can improve profitability and save money without taking aggressive cost-cutting measures. To achieve this, you should analyze your business processes, improve operational efficiency, and identify the causes of excessive expenses. References Kenton, Will. Cost Cutting: Importance of Strategy, Risks Posed.

Resources 90

Resources Management Efficiency Operations 90