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Change Readiness?—?Essential but Oft-Omitted

Harmonious Workplaces

During the month of October, I had the pleasure of learning Organizational Development (OD) and Change Leadership from The Drucker School of Management at Claremont Graduate University. I found this experience not only enlightening and a delight but also pragmatic and extremely helpful in the way I think about organizational change.

Culture 98
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What is the Professional Services Industry All About?

Progressus

Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities. They’re also engaging customers in new, value-driven ways.