Remove 2020 Remove Meeting Remove Metrics Remove Process Improvement
article thumbnail

Why Employee Recognition Matters in Today’s Workplace

Rick Conlow

Through planning meetings, training, and coaching we ramped up the initiative. Management set a fifteen percent goal for improvement. Tanner Institute’s 2020 Global Culture Report showed that 87% of organizations with a strong recognition culture reported a positive employer brand. We thought they could do more.

article thumbnail

2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

Meeting employee needs and equipping them with the right tools with be critical in 2022. In the summer of 2020, a Harris Poll indicated that 92 percent of business leaders agree that survival post-pandemic includes enabling digital channels and automation in the workplace.