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Our thought leadership predictions for 2021

The Source

JANUARY 15, 2021

The events of 2020 have undoubtedly shaken things up in the world of consulting firm content production. Here are our top three: A more agile mindset. From our unique position looking across the whole thought leadership landscape, we believe there are some key trends that will help to shape 2021.

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Leadership Turnaround Agile Trends 59
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5 retail strategies that are here to stay

1 to 1

AUGUST 18, 2021

At the 2020 National Retail Federation , on the eve of the pandemic, our writers noted that the future of retail was about removing barriers. Intelligent automation solutions such as these improve CX and drive bottom-line results, reduce average turnaround time, and resolve issues anytime.

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Retail Strategy Strategy Strategy& 26
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