Tom Spencer

MAY 27, 2017

million days were lost in 2015/16 due to stress. As an owner’s ability to perform suffers due to stress, the management of the business can deteriorate. His aim is to help small businesses professionalise by filling in the missing gaps that are holding them back, whether marketing or administration, sales or bookkeeping.

Small Business 60

Small Business Survey Management Sales 60

Harvard Business

JANUARY 19, 2017

Jane is a marketing director at a technology firm, where she manages a small team, works late, and travels once per quarter. As a leadership coach, I work with many female leaders and managers on improving their time management skills and work-life balance. I’ve changed their names and some details.)

Insurance 28

Insurance Insurance Study Travel 28

Harvard Business

MARCH 29, 2018

Once the full experiment was launched in November 2015, 28 stores in the San Francisco Bay Area and Chicago were randomly assigned to control and intervention groups. They do so because poor execution in retail is treated as inevitable, or attributed to the limitations of store managers or staff.

Retail 28

Retail Sales Productivity Research 28