article thumbnail

The Lie That Perfectionists Tell Themselves

Harvard Business

Meb Keflezighi, 2014 Boston Marathon winner, associates the connection between speed and form (i.e., quality) with his 2014 win: “If it wasn’t for form, I don’t think I would have won. But we should start thinking about productivity as the amount of impact that the work we produce in a given time can have.

article thumbnail

For Some Platforms, Network Effects Are No Match for Local Know-How

Harvard Business

We respect the hyper-local culture in places we operate,” Tan said. During this time, management noticed that proprietors who placed ads with Recruit often represented small businesses. In 2014 the company unveiled AirWAIT, an app that streamlined the waiting process by allowing customers to queue virtually.