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Why I'm Cynical about the Consulting Profession | Consulting and.

Consulting and Organizational Management

Why I’m Cynical about the Consulting Profession By John Dupre on April 14, 2013. team building, coaching, a visioning conference, a process improvement project, etc. They have an approach or a product to sell whether it is team building, coaching, process improvement, strategic planning, or restructuring.

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Improving the Patient Experience: People, Process, Place Model

Tom Spencer

A model that healthcare and health system leaders use, supported by the American Society for Healthcare Engineering ( ASHE ), in order to evaluate and address patient satisfaction is the “people, process, place” model. Process: Each Step Matters. 2013) (1st edition). making enhancements to the hospital physical environment.