Metrics Process Improvement Sales Talent 
Rick Conlow
AUGUST 21, 2023
In the battle for talent in an increasingly complex, disruptive, and competitive world, organizations cannot afford to miss this point. For example, one of our clients wanted to increase sales results with existing customers. Management set a fifteen percent goal for improvement. We thought they could do more.
Harvard Business
OCTOBER 23, 2017
Organizations often seem obsessed by measuring fractional shifts in operational performance, capturing data on sales, inventory turns, and manufacturing efficiency. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects.
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