Remove Development Remove Metrics Remove Process Improvement Remove Recruitment
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Benefits of Small Business Consulting

Business Consulting Agency

Strategic Planning and Business Development Small business consulting services offer strategic planning expertise that helps businesses define goals, create actionable plans, and navigate challenges effectively.

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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022.

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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

At EY, where some of us work, we have developed a tool for social media analytics called SMAART that is able to understand sentiment within consumer and influencer groups. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects.