Consulting eBook Operations Retail 
Rick Conlow
JUNE 3, 2021
The following six proven turnaround tactics come from my consulting practice. One large retail company tried for four years to improve their customer experience to no avail. If employees could operate as a well – oiled machine without training and coaching, you would not be in the mess you are in. You must act.
Rick Conlow
JUNE 3, 2021
The following six proven turnaround tactics come from my consulting practice. One large retail company tried for four years to improve their customer experience to no avail. If employees could operate as a well – oiled machine without training and coaching, you would not be in the mess you are in. You must act.
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