Change Management Information Technology Nonprofit Operations 
Harvard Business
NOVEMBER 15, 2018
hospitals and health systems experienced an average 39% reduction in their operating margins from 2015 to 2017. Cost reduction requires an honest and thorough reassessment of everything the health system does and ultimately, a change in the organization’s operating culture. Eliminating layers of management.
Harvard Business
DECEMBER 14, 2016
The transformation will necessitate substantial investments in finance, technology, human capital, operations, and infrastructure, and a substantial disinvestment of legacy resources in these areas. Our interviews indicate that care organizations are not yet ready to make such substantive operational changes and resource investments.
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