Benchmarking Change Management Metrics Recruitment 
Harvard Business
MAY 8, 2017
Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.
Harvard Business
SEPTEMBER 27, 2018
They couldn’t recruit fast enough. They would continue tracking their normal metrics but, for the next few weeks, these metrics wouldn’t impact teams’ compensation. The leaders gave their teams a clear mandate: Change whatever it takes to prevent clients from living by the three-call rule.
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