article thumbnail

"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

You’re missing the boat on “process mining,” the latest improvement breakthrough that will catapult your firm to the top of your industry. According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.” Yup, that’s right. Gee, that sounds terrific.

Software 124
article thumbnail

Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything. It operates at the task level and not the end-to-end process level.” ” But RPA can be combined with changes in the relevant business process. Why RPA Needs Process Analysis.

Company 43