article thumbnail

"Process Mining"? Sounds Like a Waste of Time.

Markovitz Consulting

You’re missing the boat on “process mining,” the latest improvement breakthrough that will catapult your firm to the top of your industry. According to a new HBR article , process mining will “revitalize process management in firms where it has lain fallow for years.”

Software 124
article thumbnail

Deep Dive into Hypothesis-based Problem Solving

Tom Spencer

The hypothesis-based problem solving (HBPS) approach is a method employed by consultants to develop actionable recommendations for clients using a structured, evidence-based process. a business analysis model such as Porter’s 5 forces / 4 Ps / value chain analysis ) Brainstorming (i.e.,

article thumbnail

Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

To be clear, however, the match between RPA and business processes isn’t a perfect one if the goal is to redesign or improve the process rather than to automate its current state. As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything.

Company 43