Improving the Patient Experience: People, Process, Place Model
Tom Spencer
MAY 6, 2018
Through this survey patients answer approximately 32 questions regarding their inpatient stay. 1 Centers for Medicare and Medicaid Services ( CMS ) increased this incentive to approximately 2% of Medicare payments in 2017. For hospitals that are underperforming, how can they improve? People: Teamwork makes the dream work.
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