First, You’ve Got to Show That You Care
Markovitz Consulting
NOVEMBER 26, 2018
Do I even need to tell you that the company is struggling with both productivity and quality? John Shook describes how within the constellation of GM plants, the Fremont plant went from worst to first in quality in one year, with a 180-degree turnaround in culture, all while keeping the same workers. (In That tool theft is a problem?
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