Don’t Be Tyrannized by Old Metrics
Harvard Business
SEPTEMBER 23, 2016
Former Walmart.com CEO Carter Cast recalled to me, “Back in the early 2000s there were many things we wanted to accomplish with our online business but had a hard time doing because of the perception that we’d interfere with the well-oiled efficiency of the physical stores. Power by the hour aligns customers and suppliers.
28 
Let's personalize your content