Remove Case Interview Remove Operations Remove Process Improvement Remove Strategy
article thumbnail

Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything. It operates at the task level and not the end-to-end process level.” ” But RPA can be combined with changes in the relevant business process. Why RPA Needs Process Analysis.

Company 55
article thumbnail

How Good Companies Become Market Leaders (Without an Infusion of Capital): Interview with Charles Browne

Consulting Matters

Interview Transcript: Betsy Jordyn : Hey, it’s Betsy Jordyn of the Consultant’s Institute, and I’m so excited to interview Charles Browne. I’m not a strict operator. Sometimes it’s not operational capacity. And our topic today is really focusing on those product companies.