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The Year 2023 in Epicflow: Company Updates, New Features, and Plans for 2024

Epicflow

Following our tradition, we’re excited to sum up and share everything that happened to the Epicflow team in 2023: our clients’ and team’s achievements, new features, and plans for 2024. Enhanced Collaboration and Client Base Growth In 2023, Epicflow got three more new clients.

Company 52
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Finite Attention Spans and Employee Agility Driving Corporate Training Trends

Clarity Consultants

L&D leaders have been instrumental in helping employers and employees pivot to pandemic protocols and navigate both remote and hybrid operations and corporate culture. When viewed in the context of an unstable or uncertain job market, continuous learning is essential to creating and maintaining an agile workforce and operations.

Agile 57
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Outsourcing is a sure bet for financial services in 2023

1 to 1

These opposing criteria can strain contact center operations and effect their ability to provide customer service at the desired level. But, is that good strategy to meet the current moment and prepare for 2023? EX will be key for 2023. How is it helping your agent support your contact center operations and your customers?”

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Seen and heard at NRF: Retailers eye opportunities in 2023, even amid uncertainty

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Lowe’s Chairman and CEO Marvin Ellison at the NRF Big Show 2023 Celebrating a visionary Lowe’s Chairman and CEO Marvin Ellison received the Visionary Award at the NRF Foundation Honors ceremony. The post Seen and heard at NRF: Retailers eye opportunities in 2023, even amid uncertainty appeared first on 1to1 Media.

Retail 26
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The Definitive Podcast Directory List [2023]

Buzzsprout

Social podcast apps Social podcast apps have social media features like comment sections, the ability to "like" a podcast, leave a review or form communities around varies topics. Users can even add RSS blog feeds to have all their media content in one place. A free account lets you upload three hours of content a month.

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Unleashing Entrepreneurship: The Top 20 Home-Based Business Ideas

Business Consulting Agency

Businesses can save up to 78% on operating costs by hiring virtual assistants (MyTasker). billion by 2023 (IBISWorld). Social Media Management Overview: Helping businesses enhance their online presence through social media platforms. billion in revenue by 2023 (Statista). billion by 2026 (Grand View Research).

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Will generative AI solve the CX industry’s omnichannel problem?

1 to 1

Companies often mistake it for multichannel operations, where customer interactions occur on multiple channels – voice, SMS, chat, social media, etc. appeared first on 1to1 Media. Separate buzzwords from reality One obstacle to achieving omnichannel experiences involves how the term, “omnichannel,” is defined.