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Finite Attention Spans and Employee Agility Driving Corporate Training Trends

Clarity Consultants

Rapid change and the need for employees who can adapt to uncertainty with flexibility and proactiveness will continue to drive corporate training budgets. L&D leaders have been instrumental in helping employers and employees pivot to pandemic protocols and navigate both remote and hybrid operations and corporate culture.

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Outsourcing is a sure bet for financial services in 2023

1 to 1

On the other hand, hiring skilled labor and retaining a trained workforce continues to be challenging in the current market. These opposing criteria can strain contact center operations and effect their ability to provide customer service at the desired level. But, is that good strategy to meet the current moment and prepare for 2023?

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Unleashing Entrepreneurship: The Top 20 Home-Based Business Ideas

Business Consulting Agency

Businesses can save up to 78% on operating costs by hiring virtual assistants (MyTasker). billion by 2023 (IBISWorld). Social Media Management Overview: Helping businesses enhance their online presence through social media platforms. billion in revenue by 2023 (Statista). billion by 2026 (Grand View Research).

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Debt Ceiling: The Astounding Lack of Leadership in Washington D.C

Rick Conlow

The debt ceiling is a statutory limit on the amount of money the United States government can borrow to fund its operations. The drama increases as outspoken politicians exhibit self-centered ego driven demands in the media. See his newest self-directed leadership training: 21 Servant Leadership Training Lessons.

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EX = CX: How to create a thriving gigCX model

1 to 1

workforce by 2023. It behooves companies from across a wide range of industries to consider making gigCX a part of their regular operations. Providing interactive training, introducing them to internal staff, and including them in team meetings can make a difference.

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3 ways conversational messaging compounds CX growth for banks

1 to 1

One client, Martis recalled, realized such an improvement in productivity after adding conversational messaging into its CX strategy that it plans to use messaging for 50% of its global care by the end of 2023. The post 3 ways conversational messaging compounds CX growth for banks appeared first on 1to1 Media.

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