2023 Media Operations Productivity 
Epicflow
DECEMBER 29, 2023
Following our tradition, we’re excited to sum up and share everything that happened to the Epicflow team in 2023: our clients’ and team’s achievements, new features, and plans for 2024. Enhanced Collaboration and Client Base Growth In 2023, Epicflow got three more new clients.
1 to 1
FEBRUARY 2, 2023
With tens of thousands in attendance, people were ready to mingle, talk strategy, showcase their products, and sample the latest cutting-edge technology. New companies share the spotlight The Consumer Product Showcase and Innovation Lab gave small business the chance to show off their consumer-facing products and new technology for attendees.
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Business Consulting Agency
JANUARY 18, 2024
Top 20 Home-Based Business Ideas E-commerce Store Overview: Setting up an online store and selling products has become increasingly popular. Businesses can save up to 78% on operating costs by hiring virtual assistants (MyTasker). billion by 2023 (IBISWorld). billion in revenue by 2023 (Statista). billion in 2020 (U.S.
1 to 1
SEPTEMBER 22, 2023
Companies often mistake it for multichannel operations, where customer interactions occur on multiple channels – voice, SMS, chat, social media, etc. appeared first on 1to1 Media. Separate buzzwords from reality One obstacle to achieving omnichannel experiences involves how the term, “omnichannel,” is defined.
1 to 1
MARCH 2, 2023
Whether 2023 will usher in a mild recession or just an economic downturn, no one knows. Technology investments will be more tempered in 2023 and that calls for more strategic planning, said panelists on the recent ICMI webinar, “Weathering the Storm: Investing for Long-Term Contact Center Success.” are getting louder by the day.
Comatch
MAY 16, 2022
The European Union will start to demand carbon footprint data from 2023 and introduce a carbon border tax from January 2026. Companies need to start acting now to get data for compliance in 2023 and take this opportunity to assess carbon risks and mitigation actions together with suppliers. The tax will be implemented in stages.
1 to 1
JULY 5, 2023
According to 2023 Omdia research: 62% of companies can’t engage across channels in a personalized way 55% can’t predict customer needs 42% are challenged with using data to obtain customer insights Generative AI is changing this landscape, D’Antonio said, by enabling personalized responses, content, and product decisions.
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