Most of us are familiar with the textbook or HR policy definitions of retaliation. Overt, loud moments of retaliation absolutely do happen, like when someone is fired after speaking up or formally sharing a concern. However, in our work with teams, we often witness much more subtle forms of retaliation that occur frequently and are commonly dismissed or ignored. Subtle, often silent, retaliation destroys careers, erodes the targeted individual’s sense of worth, and damages the team’s effectiveness.
Does Your Company Have a Culture of Quiet Retaliation?
How leaders can root out this toxic habit — and understand what part they play in it.
July 05, 2023
Summary.
Quiet forms of retaliation are incredibly common and can be contagious in the workplace. The organizations that accept this form of retaliation as a standard practice have difficulty hiring and retaining great people. Retaliation — in all its forms — not only harms current team members, but a culture that tolerates retaliation results in harm to the mission and the organization’s ability to deliver to its customers and stakeholders. To create cultures where psychological safety is the norm, innovation thrives, and team effectiveness is high, it’s critical to address the retaliation that happens in the shadows.
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New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.