The nine-to-five in-office workplace isn’t coming back. Remote work is now globally pervasive, and a Gallup survey last fall revealed that working from home — including various hybrid arrangements — is trending permanent. As of September 2021, 45% of U.S. employees were working partly or fully remotely, and 91% of them planned to continue some level of remote work post-pandemic; in fact, 58% would consider leaving their current jobs if access to remote arrangements vanished. When combined with evidence showing that remote workers are as or more productive than their in-office counterparts, it’s clear that remote work is here to stay.
Remote work is here to stay. And with this shift comes the need for managers and leaders to master virtual mentorship. Many individuals incorrectly presume that physical proximity is essential in developmental relationships. But like work itself, mentoring is defined less by the medium in which it is accomplished than by the outcomes delivered. Commitment, trust, relationship quality, and mentor competence are the real ingredients of developmental growth, all of which can be applied to virtual mentorship.
To master virtual mentoring and build effective developmental relationships, managers and leaders need to sharpen five skills. First, build trust by making the relationship a safe space for both parties and delivering on any promises you make. Second, clarify the rules of engagement, including deciding on the frequency of communication and preferred mediums. Third, be intentional when forming the relationship by asking questions and discovering shared values. Fourth, balance authenticity with boundaries. Finally, when possible, collaborate.