When Designing Employee Learning Programs, Less Is More

People now expect personalized experiences from websites, apps, and social media, yet organizations’ approach to learning programs and related content typically feels overwhelming, indiscriminate, and, above all else, impersonal. Since this overabundance of learning options seems to be the norm, learning and development leaders need to pause and reflect on something behavioral scientists have known for decades: Less is more. In this article, the authors unpack why that is and outline some strategies for offering employees higher-impact learning content.