Every design project extends beyond the brief. No matter how straightforward and discrete a project seems at first, it will unfold in the context of a complicated, networked, and messily human organization. That means that part of a designer’s job must be to design tools, conversations, experiences, and environments that help the organization embrace innovation and change. At IDEO, we think of this as designing interventions.
How IDEO Designers Persuade Companies to Accept Change
They engage decision makers’ emotions.
May 17, 2016
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Change may be the only constant in today's organizations. Here's how to lead through it.
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New!
HBR Learning
Change Management Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Change Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Change may be the only constant in today's organizations. Here's how to lead through it.