How to Speak Confidently to Your Team During Chaotic Times

These days, many employees feel like they’re constantly receiving a stream of bad or confusing news that affects their work in unpredictable ways. When they only hear simple summaries from their leaders about issues they know aren’t so simple, teams can feel frustrated and even angry. Next time you feel you need to say something, but you’re not sure what to say, try these three strategies: 1) Recognize the power of “and” — it allows you to align two seemingly separate thoughts, such as “things are difficult and things will be okay.” 2) Teach the past to arm the future. Unpacking the past and connecting it to the present can help you create more certainty. 3) Adopt a more experimental mindset. This can help change feel less risky.