Stressed. Anxious. Exhausted. Drained. This is how many employees feel at work due to stressors like longer work hours, more-frequent hassles, the need to do more with fewer resources, and so on. Such work stress has been shown to induce anxiety and anger, unethical behavior, poor decision making, and chronic exhaustion and burnout — all of which impair personal and organizational performance.
To Cope with Stress, Try Learning Something New
There are typically two ways people try to deal with work stress. One is to simply “buckle down and power through”—to focus on getting the stressful work done. Professional workers often have a “bias for action” and want to find a solution quickly. The other common tactic is to retreat—to temporarily disconnect from work and get away from the stressful environment. Unfortunately, both of these approaches have pitfalls. Continuing to work while stressed and fatigue can tax us and lead to worse performance. And while a reprieve from work can offer temporary relief, it doesn’t address the underlying issues causing the stress in the first place.
Research suggests a third option might be more effective at helping us manage stress and its effects: focusing on learning. This can mean picking up a new skill, gathering new information, or seeking out intellectual challenges. In two recent research projects, one with employees from a variety of industries and organizations, and the other with medical residents, researchers found evidence that engaging in learning activities can buffer workers from detrimental effects of stress including negative emotions, unethical behavior, and burnout.