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Podcast Statistics and Data [March 2023]

Buzzsprout

Every year, media groups like Statista, Triton Digital, and Edison Research run digital media surveys to measure trends, track podcast growth, track listener behavior, and share valuable podcast insights from a global perspective. 17% use social media. Here are other insights from the report: Almost half (46%) of the U.S.

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Black Friday Cyber Monday Agency Deals, Discounts, and Savings Round Up

Kai Davis

[link] Specials on Friend's Products Save 30% on all SegMetrics plans SegMetrics gives you the industry’s most reliable attribution metrics, so you can see your true RoAS this Holiday Season. Read more about this Black Friday/Cyber Monday offer Deal Starts: 11/22/2023. Deal Ends: 11/28/2023. Deal Starts: 11/22/2023.

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Outsourcing is a sure bet for financial services in 2023

1 to 1

But, is that good strategy to meet the current moment and prepare for 2023? EX will be key for 2023. She says first call resolution is a great metric, but if the tools, staff, and training are not in place then this is not a meaningful, nor achievable, goal. Look at every aspect of the agent experience: Is it working or not?

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The Impact of Carbon Taxation on Supply Chains in China

Comatch

The European Union will start to demand carbon footprint data from 2023 and introduce a carbon border tax from January 2026. Companies need to start acting now to get data for compliance in 2023 and take this opportunity to assess carbon risks and mitigation actions together with suppliers. The tax will be implemented in stages.

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EX = CX: How to create a thriving gigCX model

1 to 1

workforce by 2023. Measure the right behavior Make sure a gigCX worker’s performance metrics are aligned with the right results. Be strategic and creative about using performance metrics and milestone incentives to promote the results that matter and reward talented workers. adults are current or recent gig workers.

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The CMS Five-Star Quality Rating System is Changing. Here’s How to Stay on Top

1 to 1

In 2020, CMS indicated that patient experience metrics would begin to carry more weight in determining the MA plans’ star ratings as a reflection of the agency’s efforts to “put patients first and to empower patients to work with their doctors to make healthcare decisions that are best for them.”. What’s new. in 2020 to 2 in 2021.

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3 ways conversational messaging compounds CX growth for banks

1 to 1

One client, Martis recalled, realized such an improvement in productivity after adding conversational messaging into its CX strategy that it plans to use messaging for 50% of its global care by the end of 2023. The post 3 ways conversational messaging compounds CX growth for banks appeared first on 1to1 Media.

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