Does this experience sound familiar? Dmitri, an experienced knowledge worker, finds it difficult to have productive conversations in his organization, especially with those who are in service roles designed to help him do his job (e.g., IT, HR, etc.). Emails and conversations are brusque, uncooperative, and at times downright rude.
3 Strategies to Promote Healthy Working Relationships
Organizations can — and should — help their employees make personal connections.
November 09, 2023
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Summary.
Leaders often claim to value good working relationships, but company practices may not reflect that claim. The key to solving the problem is to recognize that it demands an organizational solution — specifically, putting into place a system that builds positive relationships. Leaders can get started by 1) making time to listen and check on the quality of workplace relationships; 2) providing a structure for growing relationships; and 3) incentivizing positive relationships.
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HBR Learning
HBR Learning
Developing Employees Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Developing Employees. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Support and challenge your direct reports to help them reach their potential.