As businesses enter the unchartered waters of machine intelligence – where machines learn by experience and improve their performance over time – researchers are trying to predict its impact on jobs and work. Optimists suggest that by taking over cognitive but labor-intensive chores the intelligent machines will free human workers to do more “creative” tasks, and that by working side by side with us they will boost our imagination to achieve more. Experience with Robotic Process Automation (RPA) seems to confirm this prediction. Pessimists predict huge levels of unemployment, as nearly half of existing jobs appear prone to automation and, therefore, extinction.
Automation Will Make Us Rethink What a “Job” Really Is
As well as the relationship between performance and value.
October 12, 2016
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