In fine dining, a Michelin star is commonly seen as the ultimate certification that a restaurant meets a particular standard of excellence. As a result, Michelin stars attract diners willing to pay hundreds of dollars per person. What most industry outsiders don’t appreciate, though, is just how much is involved in achieving and maintaining a star rating.
How Ratings and Awards Do (and Don’t) Benefit Companies
From Michelin stars to Yelp reviews.
October 12, 2016
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New!
HBR Learning
Strategy Planning and Execution Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Strategy Planning and Execution. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to develop a winning strategy—and put it to work.