The water industry is using digital technologies and analytics to derive more value from its physical assets. The need for this sector to change and evolve could not be greater: The organizations that manage water supplies around the world are facing critical issues, and water scarcity is chief among them.
How the Water Industry Learned to Embrace Data
Analytics won’t help without people and processes.
March 27, 2017
Summary.
The water industry is using digital technologies and analytics to derive more value from its physical assets, but, like all businesses, it has faced challenges when trying to transform the roles and mindsets of their employees and their internal- and customer-facing processes. Employees, for example, weren’t quick to change old habits, and, when there were IT problems, many began to question the data. But those that have managed to integrate these elements — People, Processes, and Technology — have created more than data; they’ve also created value for their enterprises and society.
New!
HBR Learning
Digital Intelligence Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.
Learn More & See All Courses
New!
HBR Learning
Digital Intelligence Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.