Usually, when we think of transformation, we think of it as a shift in the fundamentals of a business, like Lee Iacocca’s turnaround at Chrysler or Steve Jobs’ return to Apple. Unfortunately, managers often overlook skills-based transformations, which can be every bit as important — and often more so — than higher-profile initiatives.
You Don’t Need a Grand Strategy to Achieve Organizational Change
Start with a small but meaningful project.
March 10, 2020
Summary.
Transformation is not about decisions made in a boardroom, but about what happens on the ground. To succeed, transformational efforts need to empower line-managers and employees with more than just lip service, but with real resources that help them solve the real problems that come with adopting new practices. Managers can do this by starting transformations with a small, but meaningful, project, encouraging — not threatening — employees to participate, and scaling transformation efforts through workplace relationships, among other tools.
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New!
HBR Learning
Innovation and Creativity Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Innovation and Creativity. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Unlock your team's curiosity and willingness to take smart risks.