We all want to believe that we see the world as it is. But as many behavioral psychologists have demonstrated, we actually see the world through a dirty windshield of bias, assumption, and judgment. So, how can we tease out and identify the mental mistakes that cloud our windshield and impede clear thinking? And once we identify our biases, how can we control for and counter them to make better decisions?
Make Better Decisions by Challenging Your Expectations
A framework to help you identify, control for, and counter your biases.
April 26, 2022
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Summary.
When we face a difficult decision, we often unconsciously set expectations — for ourselves and for others — about both the decision-making process and the outcome. Embedded in our expectations are our biases, which are always part of our thinking, so can be very hard to bring to light. To fight bias, the author has created a framework that asks you to consider your decisions from four vantage points: your behavior, your information, your analysis, and the structure, or environment around you as you make your decision.
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Practical ways to improve your decision-making process.
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New!
HBR Learning
HBR Learning
Decision Making Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Decision Making. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Practical ways to improve your decision-making process.