If you are leading an organization — large or small — you may be feeling stuck in ongoing tug-of-wars of competing demands. How do I innovate and change without losing focus of the current product? How do I build a sustainable business but still make profit? How do I attract top talent without overspending my HR budget?
Solving Tough Problems Requires a Mindset Shift
Instead of either/or thinking, try both/and.
August 09, 2022
Summary.
Leaders face a daily barrage of competing demands and multiple stakeholders with different opinions and incentives. To navigate the chaos, most people’s brains default to “either-or” thinking when “both-and” thinking would lead to more creative and novel solutions. Drawing on 20 years of research, the authors provide a three-step process for solving tough problems by adopting a paradox mindset — a comfort and willingness to accept competing demands as a potential source of new ideas and opportunities.
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New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.