While many companies are now returning to some amount of in-person work, many others will adopt virtual operations for some or all of their business. Google, Amazon, and Microsoft have already laid plans for a hybrid workforce, and in academia, we’re seeing the benefits of virtual meetings via increased attendance and ease of participation for remote employees. However, leaders will need to understand the social implications (both good and bad) of cyber work before adopting it long term.
5 Ways to Reduce Rudeness in the Remote Workplace
Working online can be a maze of slights, snubs, and other incivilities.
August 19, 2021
Summary.
As organizations adopt virtual operations as a core way of conducting business in the long term, managers need to be conscious of the powerful effect of slights, snubs, and other rude behavior on employee and team functioning. For employees from marginalized groups, patterns of uncivil experiences may signal that they don’t belong in the organization or that their perspective is not welcome. Managers can create an antidote to incivility by providing opportunities for personal connections and accountability to shared norms of respect. The authors present five of their best pieces of advice for conducting virtual work that will cultivate positive relationships among your team.
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Team Management. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Build a better team and achieve more of what matters.