A recent IBM study found that 81% of consumers say they have become more concerned about how their data is used online. But most users continue to hand over their data online and tick consent boxes impatiently, giving rise to a “privacy paradox,” where users’ concerns aren’t reflected in their behaviors. It’s a daunting challenge for regulators and companies alike to navigate the future of data governance.
Why It’s So Hard for Users to Control Their Data
How business and government leaders can usher an era of “digital agency.”
January 30, 2020
Summary.
A recent IBM study found that 81% of consumers say that they have become more concerned about how their data is used online. But most users continue to hand over their data and tick consent boxes impatiently to get to the next site, giving rise to a” privacy paradox,” where users’ concerns aren’t reflected in their behaviors. Data governance is a daunting challenge for companies and regulators alike. What we’re missing is a system that defines and grants users “digital agency” – the ability to own the rights to their personal data, manage access to this data and, potentially, be compensated fairly for such access. This would make data similar to other forms of personal property: a home, a bank account or even a mobile phone number.
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Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.