Artificial intelligence is one of the most powerful technologies for reshaping business in decades. It has the ability to optimize many processes throughout organizations and is already the engine behind some of the world’s most valuable platform businesses. In our view AI will become a permanent aspect of the business landscape and AI capabilities need to be sustainable over time in order to develop and support potential new business models and capabilities.
How to Set Up an AI Center of Excellence
If you’re a large company using AI, you need one.
January 16, 2019
Summary.
The idea of establishing a CC or COE in AI is not particularly radical. In one recent survey of U.S. executives from large firms using AI, 37% said they had already established such an organization. What should that group do? They should create the AI vision, identify use cases, determine the appropriate level of ambition, create a data architecture, manage external partners, identify AI “champions” within the company, and share success stories.
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New!
HBR Learning
Digital Intelligence Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Digital Intelligence . Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Excel in a world that's being continually transformed by technology.