While I was researching my book about middlemen, some people didn’t seem to understand who I was talking about. “You mean like middle managers?” they’d ask. I used to say, “No — it’s about brokers, agents, dealers, and two-sided markets like Airbnb, OpenTable, and TaskRabbit.” In other words, I was investigating the people who connect buyers and sellers in an open marketplace, not in a firm.
What Middle Managers Can Learn from Agents, Brokers, and Other Middlemen
Keep both sides honest.
May 06, 2016
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New!
HBR Learning
Persuading Others Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Persuading Others. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
How to convince the unconvincable.