There’s no denying that performance review season can be a headache for managers. The process of writing reviews and delivering feedback takes a lot of time (especially if you do it thoughtfully) and can be particularly anxiety provoking if you have someone on your team who tends to have a difficult or negative emotional reaction to feedback. So how do you get ready to give feedback to someone who might cry, yell, or get defensive?
How to Give Feedback to People Who Cry, Yell, or Get Defensive
Preparation is key.
September 21, 2016
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How to Give Feedback
Your employees need feedback for their development. Here’s how to deliver it in a way that’s helpful, not harmful.
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New!
HBR Learning
Difficult Interactions Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Difficult Interactions. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Learn how to resolve those inevitable workplace conflicts.