Recently the Communications Workers of America – the union that represents T-Mobile employees — contested a T-Mobile Employee Handbook clause on maintaining a positive work environment. The clause reads as follows: “[e]mployees are expected to maintain a positive work environment by communicating in a manner that is conducive to effective working relationships with internal and external customers, clients, co-workers, and management.” Their reasoning was that – if employees are discontent – they need to be able to freely air that displeasure. The U.S. National Labor Relations Board agreed with them, ruling in favor of the union. “It’s official: employers can’t force you to be happy. Hallelujah,” cried the Guardian.
Happy Workplaces Can Also Be Candid Workplaces
There’s no trade-off between being kind and being honest.
May 31, 2016
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New!
HBR Learning
Developing Employees Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Developing Employees. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
Support and challenge your direct reports to help them reach their potential.